Customer Support & Improvement (CSI)

Customer support & improvement workflow

Scope of Customer Support

  • Maintenance (spare parts delivery, die plate repair, reducer repair)
  • Proposal of long-term maintenance plan
  • Modification to improve product quality and increase production volume
  • Dispatch of engineers
  • Seminars
LCM user's meeting image
LCM user's meeting image
LCM user's meeting image

Since 2002, we have been holding seminars for LCM customers.
The seminars, held every two years, provide an opportunity for technical exchange among customers and between customers and our staff.

Contact Us

You can reach us by clicking the inquiry button.